State Farm® Insurance Agent Robert Jeffers
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Courtney Kemp
April 11, 2025
5
out of
5
rating by Courtney Kemp
"I am a new customer and the office has been nothing short of professional and helpful. There was a mix up with the mortgage company and the team at Robert Jeffers worked with me to get everything sorted out. I never felt ignored or frustrated. I recommend working with this team."
We responded:
"Hi Courtney! Thank you for the great review and for giving us the opportunity to help! We’re glad we could work through the mix-up and make the process smooth for you. Our team always aims to be responsive and supportive, and it’s great to hear that came through. We truly appreciate your recommendation and look forward to continuing to serve you! -Robert and team"
Clint Yates
April 10, 2025
5
out of
5
rating by Clint Yates
"Amy was great. I needed proof of insurance for a truck loan at the last minute. She got me set up with a reasonable rate in a few seconds. Thank you!"
We responded:
"Hi Clint, Thank you so much for the kind words! We’re glad Amy was able to help you out quickly and get you the coverage you needed. We appreciate your business and are always here if you need anything in the future! -Robert and team"
Pete Hopkins
February 7, 2025
5
out of
5
rating by Pete Hopkins
"Insuring the things that are important to you is a necessity. It may never need to be a reality. But, if the scenario does occur, having a solid, reputable insurance agency on the job makes the situation a whole lot easier. Local State Farm agent Robert Jeffers has the team to keep you covered. With the peace of mind that is worth every penny. They have always met my needs and kept me safe and secure in my investments. Make sure to get a quote from them first. You'll be glad you did."
We responded:
"Thank you, Pete, for your thoughtful review! We’re glad to provide you with the peace of mind that comes with reliable auto insurance and home insurance coverage. At Robert Jeffers State Farm, our team is committed to protecting what matters most to you—whether it’s your vehicle, home, or other valuable assets. We appreciate your trust in us and are always here to help with personalized insurance solutions. If you ever need an updated insurance quote or have any questions, don’t hesitate to reach out. Thanks again for recommending us! -Robert and team"
Michelle Shuler
December 13, 2024
5
out of
5
rating by Michelle Shuler
"Very responsive and helpful staff"
We responded:
"Thank you, Michelle! We’re so glad our team could assist you with your insurance needs. Providing responsive and helpful service is our top priority. We appreciate your support and look forward to helping you with any future insurance needs! Let us know if you need anything at all. -Robert and team"
Carlene Gilmour
December 5, 2024
5
out of
5
rating by Carlene Gilmour
"I have been with Robert Jeffers State Farm Agency since I moved to Morgantown, IN They have been both resourceful and efficient during the past 6 years. I wasn't sure what I'd think, because my sister had always been my State Farm agent but they have made me feel like I'm part of their FAMILY. They're always there to help with my auto, life or home insurance."
We responded:
"Hi Carlene, thank you so much for the thoughtful review! We’re so glad you’ve been happy with our services while you e been with us, we’re happy to provide you with all your insurance needs. Let us know if you need anything at all. -Robert and team"
TyLea Davis
December 2, 2024
5
out of
5
rating by TyLea Davis
"I just had a terrible experience with my insurance company so I’ve been shopping around. I knew Candace was an Office Manager for a State Farm agency, so I reached out to her with a million questions. Not only did she have an enormous amount of patience and give me great advice on how to resolve my issues with this other agency, but she set me up with a new policy that was cheaper and had way better coverage than the one I just canceled. I couldn’t have asked for better customer service. Kicking myself for not reaching out to her sooner."
We responded:
"Hi TyLea, Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Candace was able to assist you with patience, expertise, and a better policy. Providing outstanding customer service and helping our customers find the best coverage is always our top priority. We’re so glad you reached out, and we’re here anytime you need us in the future! Welcome to our agency—we’re lucky to have you! -Robert and team"
Jeremy d
November 27, 2024
5
out of
5
rating by Jeremy d
"Staff was friendly! Candace was soo helpful and made this whole process easy. This place is highly recommended."
We responded:
"Hey Jeremy, thank you for your thoughtful review! We’re thrilled to hear that you had such a positive experience. We pride ourselves on providing exceptional customer service and making the insurance process as smooth and stress-free as possible. We’re glad Candace was able to assist you and ensure your needs were met with professionalism and care. Your recommendation means a lot to us, and we’re here to help with all your insurance needs—whether it’s protecting your home, auto, business, or more. Thank you for trusting us! -Robert and team"
Ben Voils
November 19, 2024
5
out of
5
rating by Ben Voils
"Outstanding customer service AND the best rates!"
We responded:
"Thank you for your review, Ben! We’re thrilled to hear that you appreciated our outstanding customer service and competitive rates. Providing personalized insurance solutions while ensuring our clients get the best coverage at the best value is always our goal. If you ever have questions about your policy or need assistance with any of your insurance needs, we’re here to help! Thank you for trusting us with your coverage. -Robert and team "
Paden Pikey
November 14, 2024
5
out of
5
rating by Paden Pikey
"Amy is a one of kind insurance agent and person. She is patient, thorough, and caring. She went above and beyond to bundle my auto and home insurance needs. She made sure I got the coverage I needed while maintaining an unbeatable value relative to the competition. Thanks, Amy"
We responded:
"Hi Paden, Thank you for the amazing review! We’re so glad to hear that Amy was able to provide the exceptional service you deserve. She truly cares about our customers and goes the extra mile to ensure they have the right coverage at the best value. We’ll be sure to share your kind words with her. If you ever need anything else, don’t hesitate to reach out. Thanks for trusting us with your insurance needs! -Robert and team"
Roger Fowler
September 25, 2024
5
out of
5
rating by Roger Fowler
"They will work with you on what ever you're needs are great group of people"
We responded:
"Hi Roger, thanks so much for the review. We greatly appreciate it. We’re here for all your insurance needs. Let us know if you need anything at all! -Robert and team"
Paul Dinkens
September 25, 2024
5
out of
5
rating by Paul Dinkens
"Candace is Awsome"
We responded:
"Hey Dink! Thanks so much for the review! Candace is awesome, I agree. Let us know if you need anything at all. -Robert and team"
Kenny Crist
September 18, 2024
5
out of
5
rating by Kenny Crist
"Amy and the team were very professional, caring, compassionate, helpful, and understanding. I am so happy to have switched to State Farm. Excellent customer service."
We responded:
"Hi Kenny, thank you so much for the review. We’re glad you had a great experience and are happy to have helped you with your insurance needs! Let us know if there’s anything else we can do to help. -Robert and team"
Chelsea Young
July 20, 2024
5
out of
5
rating by Chelsea Young
"I’ve had this State Farm for years and have only had good experiences! Candace is always the first to go above and beyond when needed, Robert and the girls in the office have never let me down and have always done their best to make sure I feel heard"
We responded:
"Thank you so much for the awesome review Chelsea!"
Thomas.walker90@gmail.com Thomas.walker90@gmail.com
July 20, 2024
5
out of
5
rating by Thomas.walker90@gmail.com Thomas.walker90@gmail.com
"I have been using this agent for years now and I couldn't be happier with the service and professional environment I have received. Candace and Robert are excellent to work with and are always more than happy to help. I'm a customer for the long haul and appreciate everything they do..."
We responded:
"Hey Thomas! Thank you so much for the recommendation! I’m glad you’re having a great experience, please let us know if you need anything at all. -Robert and team"
Brady
July 6, 2024
5
out of
5
rating by Brady
"Robert and his team are top notch! Switching my insurance was very easy. Thanks Robert!"
We responded:
"Hey Brady, thank you so much for the review, I really appreciate it! Please let us know if you ever need anything. -Robert and team"
Jacob Hall
July 3, 2024
1
out of
5
rating by Jacob Hall
"Terrible customer service!"
We responded:
"Hey Jacob, Thanks for the review. It’s dismaying to hear you’ve had a terrible customer service experience. Talking with my team, they’ve been diligently working with you as fast as possible to help you through your issue. -Robert and team"
Annette Maudlin
June 27, 2024
5
out of
5
rating by Annette Maudlin
"Nice office to work with!"
We responded:
"Hey Annette, thank you so much for your review!"
Thomas Tolbert
June 26, 2024
5
out of
5
rating by Thomas Tolbert
"Office is very knowledgeable and helpful on all insurance needs!"
We responded:
"Hey Thomas, thank you so much for your review!"
John Seyfried
February 2, 2024
5
out of
5
rating by John Seyfried
"Great agent! Very helpful and easy to work with."
We responded:
"Hey there John, Thank you for the review, we appreciate it! Please let us know if there’s anything we can do to help! -Robert and team"
Casey Love
January 31, 2024
5
out of
5
rating by Casey Love
"Very pleased with our experience thus far! We were in a pickle with our previous homeowners insurance while our home was being built and State Farm made the transition seamless and stress free!"
We responded:
"Hey Casey! Thank you very much for this review. We’ve glad we were able to help you out and alleviate some stress! Please let us know if there’s anything else you need. -Robert and team"
Carolyn lloyd
November 14, 2023
5
out of
5
rating by Carolyn lloyd
"Very efficient and warm."
We responded:
"Hi Carolyn! Thank you so much for the review. We’re happy to help! You guys are always so great to talk to. Let us know if you ever need anything. -Robert and team"
Kyle East
January 19, 2023
5
out of
5
rating by Kyle East
"We were transferred to Robert Jeffers’ office after our last agent retired. I was leery at first but the transition could not have gone better. I’ve worked with Robert a couple of times directly, both by phone and email, and he has been super helpful, responsive and professional. Called today and spoke with Candace to set up insurance on our new vehicle. She was so knowledgeable and answered all of my questions quickly and accurately. She was so friendly and gave me her full attention. She even reviewed our homeowners policy with me to make sure we had the right amount of coverage. Thank you all. So glad to get to work with you!"
We responded:
"Wow, thank you so much for the in depth and thoughtful review Kyle, it’s really appreciated! We’re glad to help, please let us know if you need anything at all. -Robert and team"
CJ Summers
January 16, 2023
5
out of
5
rating by CJ Summers
"Jen and Candace are fantastic! Very friendly and attentive, with great communication!"
We responded:
"Hi CJ, we’re so happy to hear that, thank you so much! Please let us know if there’s anything we can do to help. -Robert and team"
Mike Southards
November 30, 2022
5
out of
5
rating by Mike Southards
"Even though the process of buying insurance requires the dissemination of a lot of information, Candace was very thorough and patient. A delightful person to work with!"
We responded:
"Hey Mike, thank you so much for the review! I’m glad you had a great experience. Please let us know if you need anything at all. -Robert"
Tina Sichting
October 19, 2022
5
out of
5
rating by Tina Sichting
"Candace was very helpful with getting my claim started and assisting with listing repair shops to schedule the repairs. She answered all my questions and also reminded me that I could call her if I had additional questions. Great job! Thank you."
We responded:
"Hey Tina! Thank you for the review, we’re so happy you had a great experience. Please let us know if there’s anything else we can do to help. -Robert and team"